Key Account Supervisor, PepsiCo, Jeddah, KSA

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Key Account Supervisor, 
Overview:

We Are PepsiCo

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.

“We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships, religion or belief, gender, disability and we are Mowaamah -GOLD certified in Saudi.”

Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/

Job Overview: As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. The supervisor will be required to attend training courses designed to improve levels of professionalism and customer service. The supervisor is required to complete a daily debriefing with his pre-sellers.

Responsibilities:

• Agree with the DSM volume & stales targets for the customers served by the pre-sellers and communicate to all sales staff.
• Conduct daily de-briefing sessions with all pre-sellers. These meetings must include a review of all key measures included in the KPI report. As a result of these meetings all pre-sellers will be supplied with an action plan to improve performance.
• Meet with the merchandisers serving the outlets managed by the supervisor on a weekly basis. These meetings will ensure all of the merchandising team are fully briefed regarding in-store merchandising arrangements including details of any promotional activity that is planned. The supervisor will also be required to review merchandising arrangements on an ongoing basis to achieve the optimum use of the merchandising team.
• The supervisor will prepare journey plans for all pre-sellers under his control & confirm customer service frequency with the pre-sellers. The call frequencies as well as the journey plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual customers visited on a daily basis will be reviewed with the pre-sellers during the daily debriefing sessions.
• Planning of all holidays and relief cover to ensure continuity of agreed customer service standards. The supervisor and the Finance Dept. will ensure all outstanding monies are accounted for prior to the pre-seller departing on vacation.
• Provide on the job training by accompanying pre-sellers on their journey plans. The supervisor will accompany pre-sellers four days each week. The supervisor is responsible for the planning of his trade visits with the pre-sellers on a period basis using the attached planning form and supplying his manager with a copy the week prior to the start of the period. During these sessions with the salesman the supervisor will be able to measure the standards being achieved and at the same time develop his relationship with his customers.
• Attend a monthly team briefing session with the DSM. This meeting will require the supervisor to present a summary of his team’s performance vs. plan & the actions agreed for the following month. The supervisor will brief his team within seven days of the DSM meeting..
• The following Key Performance Indicators (KPI’s) will be used to measure a supervisor’s performance. Failure to deliver consistently the results required will lead to disciplinary action.
• Sales volumes vs plan.
• Achievement of agreed customer service.
• Stales vs target.
• Customer accounts receivable within agreed terms.
• Maintain agreed merchandising plans in all outlets.
• Achievement of monthly activity to plan

Qualifications:

• Commercial awareness - strong knowledge of what's important/needed by Sales to develop Selling tools and stories and delivering Gold standard execution.
• Strong verbal and written communication as well as facilitation skills - Confidence to lead and direct discussion across all levels. Ability to engage and enthuse others with clear, concise communication to reach decision and recommendation.
• Strong Negotiation and Relationship building skills and ability to influence - Ability to influence at all levels and build relationship with key customers.
• Demonstrated functional expertise with FMCG Company for a minimum of 6-8 years of sales field experience and Worked before in Category Management Projects.
• Very Good English and Arabic language skills
• University Graduate & Computer Literacy (Windows applications).

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