Hi-Force Hydraulics - Abu Dhabi, U.A.E.
Summary of Role
Our Company, the UK’s leading designer, manufacturer and supplier of hydraulic tools with a regional office in Abu Dhabi, U.A.E. is urgently looking to hire a versatile Sales Administration Support who will mainly support the sales administration aspect of the branch office through the preparation of quotes for potential customers and processing sales and repair order requests, and will assist with general administrative tasks as needed.
Key Responsibilities
Serve as the first point of contact with visitors and customers and provide assistance to individuals by responding to routine questions and providing general information
To operate and manage the multi-line telephone system and to route incoming phone calls
Manage the office general email and distribute e-mails received to relevant persons in the office
Responsible for processing and entering the incoming sales orders in the company’s system accurately
Provide support to the sales team in attaining targets
Preparing quotes for potential customers and processing sales and repair order requests, and providing general administrative and clerical support in sales and operations
Coordinates between customer and Area Sales Manager to support the sales activities
Coordinate with the workshop team on the preparation of the supporting documents as per the customer’s request to complete the repair sales
New stock and spare parts to be monitored properly and coordinate with the operations team on the reordering process
Maintain an understanding of our products and services and stay up-to-date with new products and features
Coordinate with the Dubai accounts team and customers on completing the Credit application form and supporting documents
Maintain the customer database properly and coordinate internally for addition of new customers in the customer database
Develop and maintain a current and accurate filing system
Perform other related clerical duties as required or deemed necessary to maintain efficient administrative activities relating to sales and operations
Comply with all Company rules including Health, Safety, Quality and Environmental requirements
Skills/Experience required
Minimum of two years of work experience as a Sales / Admin Support
A good standard of education is required, with a valid U.A.E. Attested Educational Certificate (preferred but not required)
Strong analytical, organizational, and time management skills
Excellent team working, motivational, interpersonal, communication, and customer service skills
The ability to multitask and quickly switch your focus. Computer literacy, IT skills, and typing skills.
Advanced skills in Microsoft Office programs such as Word, Excel, PowerPoint and Outlook.
Excellent verbal and written communication skills in English
Pleasant, service-oriented, presentable, confident and capable of working to deadlines under pressure
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