Operations Project Manager - Health, Allianz Partners, Dubai, UAE

We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands such as Allianz Care, Nextcare and Medi24.

The International Health line of business provides international health, life and disability insurance and services, reinsurance and administration services to a wide range of customers. These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals, families and students. Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile. We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customer.
 

Summary:

 

The role of the Operations Project Manager – Health is to plan, execute, and finalize projects according to strict deadlines and priorities and within budget. The Project Manager will also define the project’s objectives and oversee delivery throughout its life cycle. The incumbent will be required to execute all project initiatives as directed by the COO – Health MEA.

 

The role of the Operations Project Manager – Health is to understand external/ internal clients’ needs and challenge requests, and translate them into clear and concise business requirements. The PM will coordinate with the Nextcare PMO and define action plans to be delivered accurately and on time.

 

Main Tasks: 

 

•Clearly understands clients’ needs, challenges assumptions, and ensures projects are viable from a cost-benefit perspective and are the best possible solutions.
•Leads projects transparently and productively, applying standard project management practices.
•Manages handoff between Projects – Health team and the end users, ensuring smooth implementation and troubleshooting with the least operational downtime.
•Develops the statement of work, budget, plan, and schedule and communicates them effectively.
•Works directly with other related departments to manage project actual and impact on the budget.
•Plans resource requirements and ensures optimum use of shared resources, as per project plan.
•Facilitates user acceptance testing and ensures suitable training plans are incorporated into project rollout.
•Effectively communicates project expectations to team members and stakeholders promptly and clearly. This includes regular team updates on Health project execution, such as project status meetings, monthly project reviews, and other collaboration opportunities.
•Facilitates change management process within the business to ensure project benefits are ascertained.
•Demonstrates an ongoing commitment to professional growth in project/program management and other vital areas.
•May require to visit and work closely with Nextcare’s other operating entities to carry out project requirements.
 

 

Minimum Requirements:

 

•Bachelor’s / Master’s Degree.
•5+ years of relevant experience in a similar project management role.
•Expertise in delivering high-quality program outcomes according to the scope, work plan, quality standards and budget.
•Physically fit to carry out duties.
•Legally permitted to work in the country of operations.
•Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills



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