Adm. Support
The DSV group, headquartered in Denmark, is one of the biggest transport and logistics companies in the world, with more than 75.000 dedicated employees.
The Analyst will design and develop logistics solutions and translate them into proposals designed to accurately and effectively address clients’ logistics service requirements while maximizing profit for company. Performing P&L analysis for products, facilities and by client analysis. Participate in RFP/RFQ pricing and negotiation with customers.
Responsibilities:
Receive customer inquiries by email, phone, or RFP/RFQ document. Review the information and gain a detailed and accurate understanding of the customer’s requirements.
Identify the key factors (key success factors) to take into consideration when developing the logistics solution in order to maximize the chances of customer acceptance of the proposal.
Design and develop the logistics solution while keeping the key success factors in mind:
Determine the overall capacity requirements of the customer in terms of number of pallets, bins, square meters, or cbm.
Determine if said capacity requirements can be met by DSV’s existing facilities. If yes, determine which facility will be the most suitable. Recommend the specific area within the facility.
If the requirement of the customer cannot be met by an existing DSV facility, coordinate with warehouse brokers and logistics service subcontractors to find an alternative facility that will meet customer’s requirements. Request quotes, shortlist and evaluate various facility options, identify and recommend the most suitable one.
Design warehouse and racking layouts and elevations. Coordinate with the facilities department and racking vendors in order to develop a detailed AutoCAD plan of the warehouse and/or racking layout/design.
Determine the correct number and type of personnel, equipment, tools, and consumables necessary to effectively and efficiently run the logistics operation.
Evaluate IT requirements and determine the correct IT solution.
Determine the most effective and efficient mode(s) of transportation.
Determine the customs clearance and other documentation requirements necessary to import the customer’s goods into the UAE and export them to the final destination.
Price the logistics solution in an accurate and optimal manner
Determine the total costs of the proposed logistics solution in terms of storage, handling, administration, IT, investment, and other costs.
Evaluate different potential pricing structures/formats and recommend the most suitable one
Suggest the appropriate selling price for the logistics solution
Present the costs and recommended price to an internal audience made up of colleagues and senior management.
Prepare and submit the logistics proposal
Translate the logistics solution into a concise, accurate, and effective proposal designed to address all customer requirements and lead the customer into making a favorable purchase decision in favor of DSV.
Format and package the logistics proposal into a professional and aesthetically pleasing document.
Submit the logistics proposal to the customer
Present the logistics solution to an external audience made up of customer key decision makers and other customer stakeholder
Aligning with Commercials Officer and responsible Sales POC for new customer’s contracts and getting the storer key updated in CBM along with signed contract copies to both Billing and Operations team.
Meeting the customer to understand the requirement in detail with the Sales POC
Process mapping for Commercials- Warehousing and adhering to process.
Support on technical solution presentations development
Updating the Commercials tracker at every given point of time and CRM update whenever required
Analyzing Sales reports and monitoring KPI Dashboards for Sales team.
Qualifications & Characteristics:
Bachelor’s degree or equivalent experience in Supply Chain Solutions/ Logistics
Min 3 years of experience in warehouse operations/ Solutions Design
Warehousing processes and procedures experience will be an added advantage
Analytical skills for solution proposition
Capacity planning and Productivity analysis
Warehouse Management Systems (WMS)
Fluency in English (written and spoken) is a must.
Advanced Microsoft Excel, Word, Powerpoint, Project and Visio
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