Job Summary:
This position will assist FIG Relationship Managers in META region in a variety of tasks related to day to day client management, risk memos, annual reviews, profitability reporting, limit management and specific projects assigned by line management.
Key Activities:
Key responsibilities under this role can be divided in 3 key areas;
A. Client Engagement:
This role will play an important role to support the bankers on client activity linked to business development including but not limited to the following;
Coordinates with bankers & product partners on client follow-ups and documentation Liaises between bankers, customer support and WF network on specific transactional matters and escalations
Risk is one of the key activities where the candidate will support RM community on certain risk activities linked to Due Diligence and Credit;
B. Risk Management:
Assists in completion of FCRM related memos and transactional alerts
Backs up bankers when they are out of office
Assists in arranging client meetings including briefings/call debrief
Partner with Risk Analysts to manage incoming and outgoing RFI requests with clients
Supports sourcing of KYC documentation and related client follow-ups
Collates industry reports, bank data; assists bankers in credit reviews, renewals and limit management
Provides support with credit memo preparation (primary RM responsibility)
C.Miscellaneous:
On a regular basis the line manager may involve the candidate in certain projects
Support the RMs on client events and related internal approvals
Provide regular MIS reporting, Pipeline reviews etc
Required Qualifications, International:
Ideal candidate should have the following experience:
Relevant work experience in a similar business / client support role with a financial institution
Basic understanding of banking products and services
Strong written & verbal communication in English. Arabic / French may be a plus
Proficient in Microsoft Office and standard CRM tools
Strong interpersonal skills, positive attitude and willing team player
Capacity to handle customer facing situations
Ability to meet tight deadlines and efficient in time management
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.
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