Health Club Receptionist- DoubleTree - Doha, Qatar

 Health Club Receptionist- DoubleTree - Doha, Qatar


 JOB DESCRIPTION

A Health Club Receptionist is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

 

What will I be doing?

 

As a Health Club Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Health Club Receptionist will also be required to manage customer feedback and up-sell health and beauty products. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

 

    Assist guests and clients in an appropriate and timely manner
    Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
    Ensure client experience is proficient including bookings, payments, and consultation cards
    Ensure that all areas are clean and attended at all times
    Adhere to cash handling procedures
    Interact and communicate effectively with clients, members, team members, guests, and management team
    Up-sell with latest departmental incentives
    Report accidents, maintenance issues, or other incidents
    Ensure compliance with all health and safety regulations

What are we looking for?

 

A Health Club Receptionist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

 

    Strong interpersonal skills
    Committed to delivering a high level of customer service
    Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    Excellent attention to detail
    High standards of cleanliness
    Ability to work in a consistently professional and helpful manner
    Previous experience of reception duties
    Qualification in an admin course or similar topic area



Apply Here:
https://jobs.hilton.com/us/en/job/HILTGLOBALHOT07WDREXTERNALENUS/Health-Club-Receptionist?utm_source=symphony&utm_medium=phenom-feeds&utm_medium=%2522mcloud%252Djobads%2522&utm_campaign=&utm_content=Health%2520Club%2520Receptionist&utm_term=HILTGLOBALHOT07WDREXTERNALENUS

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