Assistant IT Manager- Souq Al Wakrah Doha Hotel, Qatar

 Assistant IT Manager- Souq Al Wakrah Doha Hotel, Qatar


Job Description

    To handle all applications software used at the property such as Opera, Micros, Sun System and Material Control.
    To ensure adequate back-up procedures are present to protect both hardware and software applications from system failures or loss of data.
    To ensure User Support is well defined and executed to meet the highest standards of service to all concerned parties.
    Serve as a primary contact for all servicing of Web Applications and Systems
    Maintain, develop and upgrade the Intranet Portal as well as handling users' requests
    Implement all the hotel requests that is related to Exchange Server, in line with Tivoli  guidelines for email and internet
    Monitor the performance of all Web Systems and applications and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions
    Establish documentations and develop standards related to his / her duties.
    Control all users IDs, passwords, Users group rights and utilities of all corporate web applications
    Ensure that proper back-up procedures for corporate servers and applications are implemented, documented and stored
    Ensure confidentiality about the information released to users as part of their job function as the systems contain valuable and proprietary information
    Responsible for supporting all hardware and software problems reported, documenting problems and solutions as required.
    Ensure compliance with established procedures, systems security, availability, internal controls and organization standards.
    To support the daily operations of information technology and telecommunications.
    Maintain up-to-date detailed knowledge and records of all system changes, updates, enhancements
    Ensure internet service is provided effectively
    Ensure all hotel-based systems (software / hardware) are appropriately secured.
    Log and track all software licenses to ensure legal compliance.
    Coordinate service and maintenance of computer hardware and peripherals, printers, photocopiers, facsimiles and data services.
    Oversee troubleshooting, systems backups; archiving and disaster recovery and provides expert support when necessary.
    Troubleshoot/repair/resolve technical problems/issues related to computer hardware/software/LAN and WAN/internet.
    Provide network communications support and technical guidance.

Qualifications

• Graduate from work-related School/University
• Preferable prerequisite is four years experience in hotel business.
• Deep knowledge in computer: Hardware, Software, Data Base, and Networking.
• Well experienced in systems design, analysis and project implementation, central reservation system, back office modules and interfaces.


Apply Here:

https://jobs.smartrecruiters.com/MinorInternational/743999782061301-assistant-it-manager

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