Read the Job Description carefully, then scroll down for "Details to Register for this Job"...
Great that you're thinking about a career with BSI!
Purpose of the position
As the face of BSI, the role of the Client Manager is to work closely with BSI clients to help them improve their performance by auditing their systems and processes against applicable Standards. At the end of each audit, the auditor compiles a report and presents it to the client.
Context / Dimensions
The scope of the position will typically cover clients within the region but traveling might be necessary from time to time. The role will be on a permanent employment basis.
Key responsibilities and accountabilities
Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
Prepare audit reports and deliver findings to clients to ensure client understanding of the audit decision and clear direction to particular items of corrective action where appropriate.
Ensure that value is added to customers and their business/organisation through the audit of their systems and processes against BSI requirements
Continually enhance & uphold the reputation and perception of BSI through excellent planning, delivery, report writing and day-to-day interactions with customers and other key stakeholders
Demonstrate commercial acumen and real added value when feeding back to clients
Continually demonstrate a professional and engaging approach whilst auditing clients
Lead audit teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team
Maintain and enhance appropriate professional qualification status in relevant disciplines
Key Results Areas
Customer Focus
Able to solicit, interpret and use information about the Customer needs and expectations to add value
Is recognised by the Customer as an industry/sector or market expert; provides support and expertise to enable continual improvement
A brand ambassador of BSI, taking pride in their role and delivering on commitments
Communication
Has clear & unambiguous communication style that avoids unnecessary jargon
Is a credible and stimulating communicator, able to adapt their style to best serve the client’s needs
Creates a positive & engaging experience for clients, helping them to embed excellence
Candidate Specification
Based in Dubai or Abu Dhabi
IRCA accredited lead auditor for ISO 27001
Minimum of 3 years experience in Information Security Management System Willing to travel on business intensively.Travel requirements in the Middle East and Africa region, 70%
Bachelor of Science in Information Technology or diploma related to ICT
Lead auditor or requirements and implementation training for ISO 20000 and ISO 22301.
All relevant Scheme requirements (including exam); ISO 19011 and ISO/IEC 17021-1 (Will be an advantage but can be provided by BSI)
Engaging & highly skilled communicator, able to convey clear messages in a compelling and coherent way
Demonstrates knowledge of how a business operates to ensure appropriate interpretation of management system standards
Excellent presentation skills, able to present audit findings professionally and effectively, often through formal stand-up presentations to a group of senior managers and Directors.
Ability to produce high-quality professional reports at a reasonable pace, explaining technical issues and demonstrating added value.
Strong emotional intelligence with the ability to adapt style to a variety of situations
Computer literate with experience of basic Microsoft packages
Cloud experience is preferable.
#LI-MC1
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
DETAILS TO REGISTER FOR THIS JOB:
https://wd3.myworkdaysite.com/en-US/recruiting/bsigroup/BSI_Careers/job/Abu-Dhabi/Client-Manager_JR0013503Applied For Many Jobs, But Didn't Get Any Interview Calls? Apply For This Job Using a Branded AI-compliant ATS-Friendly CV from Dubai-Forever.Com.
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