Service Owner- Project Management Office, First Abu Dhabi Bank, Abu Dhabi, UAE

 

Company Description

First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger – together

Job Description

JOB SUMMARY:

The IT Project Management Office Director ensures that funded projects are executed effectively and efficiently assuring delivery on time and within budget. The role is responsible for developing and maintaining high standards by establishing best in class project management methodologies, standards, and tools. This individual communicates to Executive Management on all projects within the program portfolio. The Director of Project Management Office oversees the project management process including governance, team leadership, monitoring, prioritization, communication, and quality controls. The Director should have a proven track record of successful project delivery, an ability to improve project management practices and substantial team leadership experience with a focus on team development.

ACCOUNTABILITIES:

Governance:

  • Establish the Project Management Office role and create a Center of Excellence in alignment with Project Management Institute (PMI) guidelines, quality standards and company requirements.
  • Seek implementation efficiencies to meet or exceed the financial expectations established at project initiation.
  • Develop, implement, and govern program management processes, dashboards, templates, policies, and metrics.
  • Monitor compliance with project policies and standards.
  • Manage project deliverables and tasks.

Team Leadership:

  • Coach and mentor project management practitioners and share knowledge of best practices.
  • Establish the PMO organization structure, hire and manage project staffing requirements in line with project objectives.
  • Coordinate project deliverables with Project Managers, Analysts and Business Stakeholders in a direct and indirect reporting structure.
  • Set annual performance targets for direct reports and conduct performance reviews.
  • Oversee Project Managers for the delivery of projects/programs on time, within scope and on budget.

 Prioritization:

  • Provide executive leaders with the information needed to assess and decide which proposals have the highest potential value, impact, and strategic alignment.
  • Interface with executives to define project priorities, implementation opportunities, challenges and communicate project risks and opportunities.

 

Qualifications

EDUCATION:

  • University degree in Information Technology or related field required.
  • A minimum of 12 years of project management experience preferred.
  • PMP or PJMP highly desired.

SKILLS & EXPERIENCE:

  • Knowledge and experience in Banking Sector and Financial Services domain is a must
  • Skilled at managing teams and large-scale projects.
  • Skilled at managing project deliverables and timelines.
  • Excellent ability with identifying sources of funding and business development opportunities.
  • Facilitates the development of grant applications and business proposals.
  • Direct responsibility for planning, organizing and the direction of the organizations project management office and programs.

ADDITONAL QUALITIES

  • Expert-level knowledge of project and change management, methodologies, techniques, processes (e.g., Project and Portfolio Management Methodology - PPM).
  • Budget, cost, and profitability management skills.
  • Knowledge of resource management tools.
  • High-level of communication, interpersonal skills.
  • Excellent judgment with proven ability to identify problems and deal with complex issues.
  • Strong analytical and problem-solving skills, particularly on challenging, complex, and difficult issues to develop solutions that address root causes.
  • Ability to develop and deliver training to small and large groups.
  •  Ability to influence without authority.
  • Flexible, adaptable, and resourceful when managing changing timelines and multiple deliverables.
  • Demonstrated leadership ability to establish and manage a high-performance team.


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Sanctions Act QCO and Oversight Analyst, Standard Chartered Bank, Dubai, UAE

 About Standard Chartered 

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  
 
To us, good performance is about much more than turning a profit.  It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. 
 
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
 
The Role Responsibilities

The Sanctions Compliance QCO and Oversight Analyst supports the Sanctions ACT QCO & Oversight Manager to ensure the Regional Sanctions Teams (RST) with ASA, AME, GCNA and Europe, Americas are all consistently adhering to the relevant sections of the RST DOI and the Group Sanctions Policy & Procedures, For the core Sanctions Processes undertaken at the ACT level of the AAA process.

Strategy

  • Be a subject matter expert for the core sanctions processes.
  • Actively participate in the development of the QCO process within Group Sanctions.
  • Supports the QCO manager in building out the QCO DOI and Processes in line with new developments.
  • Updates to the RST DOI and changes in control environment.
  • Support the QCO Manager in developing the QCO feedback mechanism with the RSTs.

Business

  • Proactively assist RSTs and Group Sanctions stakeholders with relevant QCO information.
  • Contribute in producing and distributing monthly QCO Dashboards to the relevant stakeholders across Sanctions detailing the QCO work undertaken, the errors and trends located and providing suggestions on how to address any issues.
  • Work with stakeholders (Region, Country, and Business) to develop Sanctions QCO Metrics.
  • Collaboration required with RST and Country FCC team, Processing Hubs and with Client Segments colleagues in Group where required.  
  • Support the QCO Manager in preparing and cascading lessons learned from outputs of the QCO process to the RST and Group Sanctions Stakeholders.

Processes

  • Undertake specialist reviews to test the validity and appropriateness of decisions, actions, and commentary on a sample of cases within both Transaction and Name screening across the Act level to ensure compliance with all relevant policies, DOIs and best practice.
  • Complete the review of samples allocated in a timely manner.
  • Supports the QCO manager in sharing best practices with regions/countries to ensure appropriate controls are implemented in a timely manner to address inherent risks.
  • Provide inputs to help assist process improvement across all levels of the Sanctions end to end processes.
  • As defined by the QCO manager, undertake a sample review of the work undertaken by the QCO team each month to ensure QCO quality and consistency within the team.

People and Talent/ Teamwork  

  • Take accountability and ownership of the overall team’s performance by leading by example and challenging in the right manner when required.
  • Focus on improving the team’s ability to work together through communication, respect and developing team spirit.
  • Develop and enhance working relationships with the other teams within Group Sanctions and across FCC, this includes knowledge sharing and points of referral.
  • Look to minimize situations within the team where there are single points of failure by being proactive in terms of sharing knowledge and picking up extra work items that my need covering.

Risk Management

  • Ensure the QCO findings are of the highest standards, providing correct and accurate findings and feedback to the RST operators.
  • Keep updated with changes to group sanctions policy and procedures and the RST DOI and check if the RST are complying with the same w.r.t the alert handling processes.
  • Review the QCO outputs at the group, Region and Process levels to locate error trends and potential risks across Act and the end to end Sanctions processes.
  • Identify and escalate Sanctions Risk Events (SRE) to QCO Manager to further take up with the GSST, relevant RHoS and/ or relevant stakeholders for any material breaches or potential breaches of sanctions laws, regulation or Group policy and procedures.
  • Align/support with the alignment of the relevant systems and controls to industry best practice and close out any compliance gaps.
  • Make recommendations to QCO manager on possible risk management response to identified risks and/or findings of concerns from investigations.
  • Support the QCO Manager in implementing Sanctions risks identification and assessment methodologies.

Governance

  • Support the QCO Manager in hosting the monthly QCO review calls with RHoS and Group Sanctions stakeholders, walk through the QCO dashboard and discuss errors, trends, and potential risks.
  • Provide support for Internal and External audits.
  • Support the QCO manager in collaborating with RST, group sanctions control team with respect to sanctions governance operations, training, risk assessment and oversight.
  • Provide management summary to the exceptions from sanctions Metrics/MI as needed.
  • Ensure accurate and relevant updates, reports are provided to applicable sanctions governance and FCC forums.
  • Drive the production Ad-hoc MI report as required by the relevant Risk Committees.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Regional Sanctions Teams (AME, ASA, GCNA, Europe and the Americas)
  • Country FCCs (Where applicable)
  • Sanctions Compliance Programme & Governance Manager

Other Responsibilities

  • Leadership Competencies (Spot Opportunities, Solve Problems, Take the Lead, Build Resilience, Collaborate, Communicate, Deliver Sustainably, Achieve Results.
Our Ideal Candidate
  • Relevant experience in Financial Crime Compliance within a financial institution, and preferably strong subject matter expertise in Sanctions compliance / FCC.
  • Experience of a broad range of personal and commercial banking services / banking operations and processes.
  • Proven communication and influencing skills, with the ability to communicate effectively both verbally and in writing at all levels.
  • Ability to collaborate and work dynamically across country, region, business, and group stakeholders.
  • Sound working knowledge of MS Office suite particularly Word, Excel, and PowerPoint.
  • Exemplary integrity, ethics, independence, and resilience
  • Responsibility and perseverance.
  • Analytical and problem-solving skills.

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Litigation and Legal Studies Junior Lawyer, Omantel, Muscat, Oman

 Key Activities

  • Planning and Performance Management
Assist Litigation Manager in rendering the required legal services to the business and shall broadly assume the following:-
  • Appear before courts of first instance as and when required.
  • Provide assistance in drafting litigation documents, attending court to file litigation documents and represent the company as may be required from time to time
  • Performing research and literature review based on the request of the litigation team.
  • Monitor issuance, amendments or nullification of the various legislations, record them and subsequently make them available to the litigation team.
  • Supporting investigations and instigation of disciplinary procedures.
  • Document legal activities and maintain an up-to-date legal actions and issues database for quick reference and guide to management and staff.
  • Assume any other responsibility assigned to him by the Litigation Manager.
  • Reporting
The Legal Executive is expected to produce a monthly report showing:
  • Progress made on outstanding matters from previous reports.
  • Targets for the month and achievement thereof.
  • Status of outstanding matters.
  • Targets for the following month.
  • Operational Management
  • Manage responsibilities within the approved budget and time constraint.
JOB SPECIFICATIONS

Knowledge / Technical Skills
  • Has underwent training as litigation lawyer and has appeared before in front of the Primary Courts of the Sultanate of Oman.
  • Having up-to date knowledge of statutory and regulatory requirements and best practice standards related to joint stock companies.
  • Good drafting skills and communication (oral and written) skills in both Arabic and English with an eye for detail.
  • Good organizational skills with an ability to prioritize assignments.
  • An open and approachable style that encourages communications, co-operation, co-ordination and liaison at all levels, combined with assertiveness and decisiveness.
  • A high level of intelligence and business acumen combined with unquestioned personal and professional integrity.
  • IT literate.
Education /

Certifications
  • Bachelor in Law
Experience
  • 0-3 years of experience.
Job Posting

28-Mar-2022


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Sr. Officer - Key Account Customer Care, Bupa Arabia, Al Khafji, KSA

 

Job Description

1- ROLE PURPOSE:

Fulfilling daily key account group Bupa Arabia insurance operation requests and queries received from the group secretary. Representing an excellent Bupa Arabia image by reflecting the organization values and objectives.

2- KEY TASKS:

- Adding and deleting employees and dependents to the group’s policy and printing the new cards.-

- Modifications to the memberships: Change class, re-print lost cards, change branch, update member Info (Name, Ids, DOB, Etc…), and replace card with updated information.

- CCHI data upload.

- Receive inquiries from the members regarding their membership.

- Online claim submission through Bupa Arabia Channels or submit the claim in-person in with the original documents to claim department in Bupa Arabia head offices. 

- Provide proper follow up for ongoing and pending inquiries.

- Check the Pre-Authorization status follow-up with Pre-Auth Team to provide the needed information for members.

- Receive, validate and submit the client’s complaints to the proper channels.

- Provide the clients with the product benefits and coverage information. Aligning with other internal department to reach excellent customer satisfaction by completing timely transactions and answer the client inquires.

Skills

- Background in customer service in telecommunication, insurance, hospitals, banks or FM-CG.

- Able to multitask and work under pressure.

- Commercial skills in combination with service focused mindset.

- Excellent follow up skills.

- Excellent Communication and negotiation skills

https://careers.bupa.com.sa/en/saudi-arabia/jobs/sr-officer-key-account-customer-care-4492457/

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Chief Accountant, Olayan Saudi Holding Company, Riyadh, UAE

 Date:  27-Mar-2022

Location:  

Riyadh, SA

Company:  Olayan Real Estate Management
Department:  Financial Management
Sub Department:  Finance and Accounting - Accounting & Controlling
Number of Openings:  1

Role Purpose

To supervise inventory accounting functions, fixed assets and revenue/cost/margins analysis

Job Accountabilities & Activities

 

Ensure that all costs have been considered in the costing:

  • To review and ensure accuracy of equipment costing using correct exchange rate and parts costing using correct Beyond Factory Costs (BFC) factors.


Timely processing of documents: 

  • To ensure proper recording of inter branch transfer of equipment and invoice processing.

 

Reporting: 

  • Review GIT report and ensure all orders are closed, review Beyond Factory Costs (BFC) factor and obtain management approval if change is required 
  • Minimize orders that have not been closed for more than 2 months.
  • Timely and accurate analysis of Beyond Factory Costs (BFC).
  • To carry out periodic Automaster to MFG/Pro accounting interface and ensure inventory reports are matching with the GL accounts.
  • To prepare monthly reports of revenues/margins, franchise profitability and inventory. To prepare weekly revenues / margins forecast.
  • To process PAA/DAA, prepare capex utilization report, maintain fixed assets register, run monthly depreciation, prepare monthly report of fixed assets.
  • To analyze monthly provision for equipment and parts, distribute equipment provision report.

 

Education & Certifications

Graduate, Semi qualified professional accountant, Masters degree in Commerce.

Required Years of Experience

5-7 years of experience 

Good analytical, communication & presentation ability,
Adequate knowledge of Microsoft Excel and word, ability to train & supervise staff.

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