We need Zain Youth - Call Center
About the Role
Job Purpose:
To assist customer by answering and responding to his inquiries, questions and complaints with the highest degree of courtesy and professionalism to achieve customers services business objective.
Main Responsibilities & Duties:
Answer inbound calls to assist customers who have specific inquiries.
Build customer's trust in the services and products offered by Zain.
Provide personalized customer service of the highest level.
Ability to treat people with respect under all circumstances, instill trust in others beside upon the values of the organization.
Dependability to follow instructions as well as take responsibility for their actions and also keep commitments.
Ability to work as part of a team- to achieve performance metrics.
Assist customers with all issues and escalate them to management appropriately.
Update job knowledge by studying new product descriptions; participating in educational opportunities.
Identify areas of improvement in complaints and service requests handling processes applied at all touch points.
Convey practical feedback on customer experiences for all products and services to product owners for enhancement and development.
Performs any other related duties as assigned or needed.
Understanding Individual Differences of Customers.Good Verbal Communication (Well Spoken-Clear Voice-High Volume Good use of Tone).
A sound knowledge of telephone etiquette.
Listening Skills (Ask the right questions- Listen carefully and take note of the client's individual need).
Language Abilities (English - Arabic) - Urdu is a plus.
Computer Skills (Microsoft Office Basic).
Effectiveness of customer retention.
Effectiveness of issue resolution/decision making/change control and risk management.
University student (2nd year and above).Experience is a plus.
Able to full time on shift basis.
We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.
DETAILS TO REGISTER FOR THIS JOB:
Send your updated ATS-compliant CV:https://careers.zain.com/vacancy/169003?ChannelID=3140
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
What is an ATS CV?
Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:
If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:
And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...
... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.
Entry Level (0 - 2 Years Career Experience)
Junior Professional Level (2 - 5 Years Career Experience)
Mid Level Professional (5 - 8 Years Career Experience)
Senior Professional Level (8 - 40 Years Career Experience)
Executive Level (C-Level, MD, VP, Director, Lawyer, Doctor, Investor, etc.)
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
We've all heard we need to ”tweak the CV” to match the 'job vacancy’.
BUT, no one showed us how to actually do it.
Till Now!
Applying with a generic resumΓ©/CV, does not work, as the Applicant Tracking Software removes non-matching resumΓ©/CV's from the queue of candidates to call for an interview.
If you are willing 'TO DO WHAT IT TAKES' (Lionify!), then follow 'The Process' given below.
Else, close this website, continue doom-scrolling on your phone, and curse everything/everyone for your failure to find a good job.
You know you're talented and skilled, BUT, it takes effort to search and apply for jobs that will take you to the NEXT LEVEL.
Make up your MIND to FOLLOW The 4-step Process, where our deep expertise in crafting ATS-compliant resumes, and the POWER of AI will create the BEST ATS-friendly resumΓ©/CV.
Our 27+ years of expertise in designing CV’s + the Power of AI together help you in your quest to Lionify.
So, what is the Meaning of Lionify?
To Do Everything it takes…to find your DREAM JOB.
Navigate here: https://lionify.ai/
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
Read the recommendations our customers have given us, on my LinkedIn profile.
https://www.linkedin.com/in/shabbirfkagalwala/details/recommendations/
Navigate here for more testimonials/feedback about our expertise and results:
www.dubai-forever.com/resume-writing-feedback.html
www.dubai-forever.com/cv-writing-reviews.html
Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
Navigate here for the Latest CV Samples & Templates, APPROVED by recruiters. For FREE!:
https://www.dubai-forever.com/cv-writing-sample.html
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
Join the Fastest Growing Job Group on LinkedIn:
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
Join the Middle East's Best Job Groups on Whatsapp:
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
Join our Telegram Group:
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
Submit your CV here, as well:
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
Excited about working in the GCC? Click on one of the banner's below...
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help in this Noble Task by Forwarding these jobs within your Network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. FORWARD NOW!
π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π°πΌ π¦πͺ πΈπ¦ πΆπ¦ π΄π² π§π π¦πͺ πΈπ¦ πΆπ¦ π΄π²
No comments:
Post a Comment