We need a General Manager,
Additional Information
Job Number25197412
Job CategoryProperty Leadership
LocationCourtyard by Marriott Nizwa, Ad Dakhiliyah, Nizwa, Oman, Oman
ScheduleFull Time
Located Remotely?N
Position Type Management
General Manager – Pre-Opening - Courtyard by Marriott Nizwa
About Courtyard by Marriott Nizwa
Located in the culturally rich city of Nizwa - known for its heritage fort, bustling souq, and dramatic Hajar mountain landscapes - the upcoming Courtyard by Marriott Nizwa will bring Marriott’s signature blend of comfort, functionality, and warm hospitality to one of Oman’s most historic destinations. Designed for both business and leisure travelers, the hotel will offer contemporary guest rooms, flexible meeting spaces, inviting F&B experiences, and the elevated service that Courtyard is known for. As a pre-opening property, this hotel presents an exciting opportunity to build a high-performing team and establish a strong market presence from day one.
Job Summary
The General Manager (GM) will lead all aspects of the pre-opening, launch, and ongoing operations of Courtyard by Marriott Nizwa. This includes strategic planning, commercial performance, talent acquisition and development, guest experience, and owner relations. The GM will be responsible for establishing the hotel’s culture, operational excellence, and financial success in alignment with Marriott International’s brand standards and values.
Key Responsibilities
Pre-Opening Leadership
- Lead and execute all pre-opening activities including critical path planning, budget management, OS&E/FF&E oversight, pre-opening recruitment, and operational set-up.
- Ensure all brand standards are implemented and the hotel is fully prepared for soft and grand opening.
- Develop the hotel’s organizational structure, service philosophy, and operational systems.
Operational Excellence
- Oversee day-to-day hotel operations across all departments to ensure service quality, efficiency, and compliance with Marriott brand standards.
- Drive guest satisfaction results by fostering a culture of service, accountability, and continuous improvement.
- Implement and maintain strong operational controls to ensure profitability and protect assets.
Commercial Strategy & Financial Management
- Develop and execute commercial and revenue strategies to position the hotel competitively in the local and regional market.
- Oversee the annual budget, forecasting, and financial reporting processes.
- Ensure financial targets for GOP, RevPAR, guest satisfaction, and associate engagement are achieved or exceeded.
People & Culture
- Recruit, manage, and develop a high-performing, motivated hotel leadership team and workforce.
- Promote Marriott’s culture of inclusion, learning, and associate engagement.
- Drive performance management, succession planning, and ongoing training across the hotel.
Owner & Stakeholder Management
- Maintain strong, transparent, and collaborative relationships with the hotel ownership group.
- Provide regular updates on financial performance, operational status, and strategic initiatives.
- Address owner priorities while upholding brand integrity and long-term business goals.
Brand, Community & Compliance
- Represent the hotel within the local community, building relationships with business partners, tourism bodies, and government entities.
- Ensure compliance with local laws, safety regulations, and Marriott policies.
- Uphold the Courtyard by Marriott brand identity through consistent service delivery and community engagement.
Qualifications & Experience
- Bachelor’s degree in Hospitality Management or related field (Master’s preferred).
- Minimum 2–4 years of senior hotel leadership experience
- Strong commercial acumen with a proven track record in revenue growth and operational efficiency.
- Demonstrated ability to build and develop teams, navigate complex situations, and foster a positive workplace culture.
- Exceptional communication, stakeholder management, and decision-making skills.
- International experience, particularly within the Middle East, preferred.
Personal Attributes
- Entrepreneurial mindset with the ability to thrive in a fast-paced, evolving pre-opening environment.
- Hands-on leadership style with strong presence and approachability.
- Culturally aware, adaptable, and committed to delivering an exceptional guest and associate experience.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
DETAILS TO REGISTER FOR THIS JOB:
NOTE: Apply to this job with an ATS-friendly CV!
https://careers.marriott.com/general-manager-courtyard-by-marriott-nizwa-oman-pre-opening-hotel/job/BCC84510A07A980C2160E159093FA3E0?utm_medium=jobboard&utm_source=indeedNOTE: Apply to this job with an ATS-friendly CV!
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