We need an Assistant Manager, Heavy Equipment Sales
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This job description is a summary of the typical job duties and requirements that are essential to the evaluation of the job and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. On occasion, individuals classified on this job may be required to perform functions of a higher or lower skill level not included in this job description.
Job Summary/Purpose
Manage sales activities of Heavy Equipment/ Trucks / Buses brand or more in order to achieve sales targets, turnover, profit, market share growth and customer satisfaction index.
Job Responsibilities
Responsibilities:
2. Generate Sales leads, identify new business opportunities, follow-up, on the sales agreements with the customers.
3. Finalize and execute sales orders upon direct manager's approval.
4. Ensure that the sales team and clients are up to date with the specification on the products and service offered by the company.
5. Review product specifications to ensure functional and technical accuracy and meeting customer required specifications.
6. Ensure Heavy Equipment's delivery to the customers by follow up with delivery section and ensure all customized specifications are installed and tested properly.
7. Follow up with the customer after delivery of equipment and ensure service if required in coordination with Service department.
8. Ensure compliance with the company policies and procedures while transacting with credit customers.
9. Analyze and respond to customer queries and pay special attention to the key account customers.
10. Negotiate with the customers on the price up to approval limit and obtain business head's approval on special price requests from the customers.
11. Review daily sales reports on business transactions, customer feedback, market conditions and competition and submit to direct manager.
12. Collect required customer documents and forward it to Sales Administration team to secure the necessary approvals.
13. Contact the principals regarding price negotiation and other matters of importance.
2. Prepare performance planning (PP), conduct performance appraisal (PA) and PP/PA interviews including employee development plans and counsel employees on career progression opportunities.
3. Make requisite attempts to handle all grievances raised by subordinates in a prompt and effective manner and escalate such matters to higher level when required.
4. Recommend disciplinary action.
5. Participate in interview panels for selection and promotion of staff.
- Operational:
2. Generate Sales leads, identify new business opportunities, follow-up, on the sales agreements with the customers.
3. Finalize and execute sales orders upon direct manager's approval.
4. Ensure that the sales team and clients are up to date with the specification on the products and service offered by the company.
5. Review product specifications to ensure functional and technical accuracy and meeting customer required specifications.
6. Ensure Heavy Equipment's delivery to the customers by follow up with delivery section and ensure all customized specifications are installed and tested properly.
7. Follow up with the customer after delivery of equipment and ensure service if required in coordination with Service department.
8. Ensure compliance with the company policies and procedures while transacting with credit customers.
9. Analyze and respond to customer queries and pay special attention to the key account customers.
10. Negotiate with the customers on the price up to approval limit and obtain business head's approval on special price requests from the customers.
11. Review daily sales reports on business transactions, customer feedback, market conditions and competition and submit to direct manager.
12. Collect required customer documents and forward it to Sales Administration team to secure the necessary approvals.
13. Contact the principals regarding price negotiation and other matters of importance.
- People Management:
2. Prepare performance planning (PP), conduct performance appraisal (PA) and PP/PA interviews including employee development plans and counsel employees on career progression opportunities.
3. Make requisite attempts to handle all grievances raised by subordinates in a prompt and effective manner and escalate such matters to higher level when required.
4. Recommend disciplinary action.
5. Participate in interview panels for selection and promotion of staff.
- Prepare periodic and ad hoc reports and presentations.
- Document and maintain records of activities and process workflows on internal communication portals.
- Adhere to Al-Sayer Group policies and health and safety regulations.
- Perform other duties as requested by management.
Techno-Functional Competencies
S-MS PowerPoint
S-MS Word
S-VMS - Sales
S-E Synergy
B-Document Archival, Security and Management
S-Insurance Policy
S-Policies and Procedures
S-Competitors Product Knowledge
S-HE Sales Process
B-Cash and Credit Facility Knowledge
S-Warranty Policy
S-Business Writing
S-Products and Services
S-HE Products
S-MS Excel
Behavioral Competencies
3 - Achievement Orientation
3 - Problem Solving
3 - Customer Orientation
3 - Execution Excellence
3 - Personal Effectiveness
3 - Impact and Influence
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