Call Center Agents (E Dispatcher)- Samara, KSA

 Call Center Agents (E Dispatcher)- Samara, KSA



Responsibilities :

Deliver a five-star service to our client’s via telephone, email, fax, and social media by entering the new customer information into system or update the existing ones, also handle their inquiries, resolving complaints and responding professionally in order to achieve customer satisfaction. Follow up with customers and document all call information. E Dispatcher must be familiar with attractions and directions in the Eastern Province.
 

 

Minimum Requirements :

    High school or equivalent
    Ability to communicate and get directions in English
    Proficient in computer applications
    Knowledge of customer service principles
    Knowledge of call center telephony and technology
    Experience in a call center or customer service environment
    Good data entry and typing skills



Apply here:
http://samara.com.sa/en/careers/call-center-agents-e-dispatcher

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