We need an IT Associate - Business Application,
Location:
Jeddah, SA
Company:
Alghanim Industries
Long Description Job Summary
Purpose: supporting, maintaining, and enhancing business applications, ensuring optimal performance and seamless operation of SAP ERP systems. This role involves troubleshooting, issue resolution, user support, and collaborating with cross-functional teams to meet business requirements.
Job Responsibilities
- Application Support: Provide day-to-day support for SAP ERP modules (e.g., FI/CO, MM, SD, PP, PS, etc.), ensuring minimal downtime and optimal system functionality.
- Incident Management: Diagnose and resolve SAP ERP-related issues, escalating to higher levels when necessary while ensuring SLA compliance.
- System Maintenance: Collaborate with IT and vendors to perform regular maintenance, upgrades, and patches on SAP ERP systems.
- User Support: Assist end-users with system-related queries and provide training or documentation as needed.
- Process Improvement: Identify gaps or inefficiencies in existing processes and recommend or implement system enhancements.
- Collaboration: Work closely with business units, functional consultants, and external vendors to understand business needs and deliver solutions aligned with organizational objectives.
- Documentation: Maintain accurate documentation, including system configurations, operational procedures, and troubleshooting guides.
- Compliance: Ensure system compliance with corporate policies, industry standards, and legal requirements.
Minimum Experience & Essential Knowledge
- 4-5 years of hands-on experience with SAP ERP, including support, configuration, and troubleshooting.
- Experience in at least one core SAP module (e.g., FI, CO, MM, SD, etc.).
- Familiarity with integration points across SAP modules is a plus. Minimum Entry Qualifications
Technical Skills
- Strong understanding of SAP ERP architecture and business processes.
- Knowledge of SQL, database management, and basic ABAP debugging is an advantage.
- Experience with SAP transport management and system monitoring
- Programming background VB.net, ASP.net & Python
- Excellent problem-solving and analytical skills.
- Strong communication skills to effectively interact with technical and non-technical stakeholders.
- Ability to manage multiple tasks and work under pressure.
- Team player with a proactive and customer-focused approach
- Excellent MS office skills Excel
DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!
NOTE: ATS-compliant CV is MANDATORY!
https://careers.alghanim.com/job/Jeddah-IT-Associate-Business-Application/1173951901/
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