We need an Implementation Manager,
Nomia is transforming the way organizations manage tail spend procurement.
Our AI-powered SaaS platform combines cutting-edge technology with deep human procurement expertise to simplify sourcing, drive compliance, and unlock measurable value.
With a fast-growing global customer base and teams across London, Dubai, Singapore, Krakow, Chicago, and India, we’re building a rocket ship for growth, and we’re looking for passionate, high-impact people to join us.
The Role
This role is vital for leading the successful onboarding of new customers onto the NOMIA platform. You will be a hands-on leader, adept at project and stakeholder management, with a deep understanding of procurement processes and a passion for driving rapid value for our customers.
Roles & Responsibilities
- End-to-End Project Leadership: Spearhead the complete implementation lifecycle for customers, overseeing all stages from initial planning and kick-off to go-live and final handover. This includes proactively managing all project tasks, milestones, and risks to ensure a swift and successful onboarding journey.
- Stakeholder Management & Communication: Effectively manage and communicate with a diverse range of internal and external stakeholders, including technical and data teams, functional consultants, procurement professionals, change management leaders, and supplier enablement teams.
- Portfolio Management & Prioritisation: Successfully manage a dynamic portfolio of concurrent customer projects, effectively prioritising tasks to meet competing deadlines and customer expectations.
- Customer Focus: Show an unwavering commitment to customer success, acting as the ultimate owner of the customer's onboarding journey to ensure it is both swift and successful.
- Scope & Commercial Oversight: Meticulously track project scope and budget against contractual agreements for each customer, professionally managing change requests and identifying potential for additional services
- Portfolio-Level Reporting: Design and deliver concise, consolidated status reports and dashboards for internal leadership, providing clear visibility into the health, risks, and progress of the entire customer project portfolio.
- Comprehensive Procurement Expertise: Apply deep expertise of the end-to-end procurement lifecycle to collaboratively design and build customer procurement processes from the ground up within the NOMIA platform.
- Continuous Improvement of Implementation Practices: Actively contribute to the evolution of our internal implementation methodology, developing and refining best practices to accelerate customer time-to-value.
Qualifications/Skills:
- Proven Project Management Experience: 3 to 6 years of demonstrable experience managing complex procurement transformation projects within a challenging, fast-paced environment.
- Procurement Technology Implementation: Prior hands-on experience implementing procurement software or ERP systems is essential. Examples include Ivalua, Coupa, SAP Ariba (Buying and Invoicing), or Oracle Fusion.
- Agile Project Delivery: Experience with Agile project management methodologies and their application in a software implementation context.
- Formal Project Management Credentials: A recognised project management qualification (e.g., PMP, PRINCE2) is advantageous.
- Procurement Acumen: A professional procurement qualification (e.g., MCIPS) or equivalent, demonstrating deep knowledge of procurement principles and best practices.
- Structured and Organised: A highly organised individual with a proven ability to manage multiple, complex projects simultaneously.
- Exceptional Communication and Interpersonal Skills: The ability to build rapport and communicate effectively with stakeholders at all levels of an organisation.
General Information
- Adhere to Nomia’s data protection and information security policies at all times.
- Promote diversity and inclusion in line with Nomia’s core values.
- This is a hybrid role, with three office days per week required, potentially more during training or as requested by your supervisor.
- Contribute to continuous improvement in systems and processes.
- Please note that this role description is a guideline, and duties may evolve over time.
DETAILS TO REGISTER FOR THIS JOB:
NOTE: Apply to this job with an ATS-friendly CV!
https://careers.nomia.com/jobs/6680263-implementation-manager-uae?ittk=QXVMTR8A9PNOTE: Apply to this job with an ATS-friendly CV!
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