We need a Associate Relations Supervisor,
Essential Duties and Responsibilities:
Accommodation / Administration
- Maintains complete knowledge of and comply with all Rosewood policies, service procedures and standards.
- Ensure that accommodation is clean, well maintained and attractively presented.
- Ensures proper maintenance and orderliness of the Accommodation, including proper arrangement of the monthly stationary stock regularly.
- Plan the availability of accommodation for associates, based on nationality, gender, position, and arrival date and coordinate the allocation of accommodation, alongside Admin Assistant.
- Liaise with Hotel departments and external vendors to arrange laundry and linen supplies, repairs and maintenance, pest control and waste management.
- Conduct regular inspections to ensure that all aspects of the accommodation meet hygiene and health and safety regulations.
- Maintain a safe environment, keep the peace, and act on any actual or potential violations of policies or law. Provide feedback to Talent & Culture on accommodation incidents; handle disciplinary problems and counsel associates.
- Ensure apartment representative meeting is coordinated each month and meeting minutes presented to the Associate Relations Manager and Senior Talent & Culture Manager, in absence of Admin Assistant.
- Maintain the department’s filing system, ensuring annual and monthly audits take place.
- To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment and assets.
- Carry out show rounds of the Accommodation when required.
- Participate in Career Fairs and College/University open days as requested to represent opportunities within Rosewood Doha and Rosewood Hotels.
- All other duties as required. May be involved in some practical or hands-on work, while primary role is mainly supervisory.
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NOTE: ATS-compliant CV is MANDATORY!
https://careers.rosewoodhotelgroup.com/en_US/careers/FolderDetail/RWDHA-Associate-Relations-Supervisor/424804
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