Analyst - Onboarding (HQ), Transguard Group, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
Job Description

Transguard Group was established in 2001 and has diversified significantly; we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

 

We are currently recruiting for an Analyst - Onboarding to join our Recruitment team in our Jebel Ali 06 office in Dubai.

 

Scope: The Onboarding Analyst is responsible for the management and analysis of all onboarding data, from the vacancy requisition form (VRF) to deployment. The individual will be pivotal in maintaining trusted relationships with all levels of management throughout Transguard. Ensuring the recruitment, demand planning, and training teams have the support they require, proactively highlighting concerns and process bottlenecks, enabling the team to deliver effectively. The individual fully supports the business needs and prepares the team to support any existing or future growth through clearly defined processes and procedures

 

Financial

 

    Tracking and reviewing BU CI Logs savings and ensuring all agent chargeback data is accurate

 

Customer

 

    External: Tracking agent training compliance in line with mandatory client requirements, ensuring non-compliant employees are not rostered
    Internal: Analyze onboarding-related data to identify trends, patterns, and forecasts in recruitment demand across various departments. Maintain dashboards and reports to provide actionable insights to management regarding onboarding efficiency and effectiveness

 

Process

 

    Work closely with recruitment, training, and demand planning to gather data and insights that inform onboarding strategy
    Partner with IT and the BI team to optimize data collection and reporting processes, ensuring user-friendly interfaces and system functionality
    Establish key performance indicators (KPIs) for onboarding effectiveness, retention rates, and overall recruitment success to guide strategic initiatives and decisions
    Continuously monitor and report on performance metrics, identifying areas for improvement and effectiveness within onboarding
    Analysis of process automation; work closely with external supplier to ensure operational issues are highlighted and actioned immediately

 

Innovation

 

    Evaluate existing onboarding processes and data collection methods, identifying opportunities for improvement to enhance efficiency and increase savings

Skills

Selection Criteria

 

    Education: Preferred Graduate and 5 years’ experience in relevant recruitment management field
    Understanding of process automation, analytical skills, and experience in forecasting
    Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels
    Analytical and Reporting skills and expert level in MS. Word, Excel, and PowerPoint

Job Details
Job Location Dubai, UAE
Job Role Other
Division TGHQ
Preferred Candidate
Career Level Coordinator/Administrator
Degree Bachelor's degree


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