Patient Journey Partner, Roche, Manama, Bahrain

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a Patient Journey Partner,

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

This Patient Journey Partner is locally embedded in the ecosystem, is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs), and it has no profitability, sales objectives or incentives. The role has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey. The role will be responsible for neuro science and ophthalmology therapeutic areas in Bahrain.

Your Responsibilities

• The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. The PJP also brings the inside out, to bring Roche expertise, science and knowledge to the ecosystem.

• Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster

• Partners with patient journey partners to remove roadblocks and unlock possibilities to deliver value for patients and the community

• Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner

• By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem

• The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs

• Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.

• Contributes to identifying, mapping, engaging and managing ecosystem stakeholders

Who You Are

• You hold a University degree (scientific, economic, or business degree). An advanced degree in Life science and/or MBA is a plus. Practical understanding of digital innovation methodologies or CCXA Academy are preferred

• You have deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level, and built advanced business acumen with desired expertise in commercialization, medical and customer experience excellence

• You built broad understanding of Roche’s present portfolio and future pipeline, such that they can work on future-based solutions

• You bring a comprehensive understanding of medical affairs strategies and tactics including clinical research

• You bring advanced stakeholder engagement skills including partnering with therapeutic areas experts, and experience in partnering with patient advocacy groups is highly desired

• You bring experience in leading cross-functional team. Experience in both formulating cross-functional strategies and orchestrating cross-functional teams is highly desired

• You have a growth mindset, and are able to think on (Healthcare) system level

• You are able to understand and leverage digital means and tools, and built deep experience in agile ways of working

• You are fluent in Arabic and English languages

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.

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