Operations Officer, Rentokil Boecker, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...
The Operations Officer plays a critical role in ensuring the smooth and efficient operations of Rentokil Boecker. They are responsible for scheduling appointments, coordinating dispatching of teams, and monitoring the execution of pest management services according to company standards. The Operations Officer also focuses on delivering exceptional customer experiences and building strong client relationships.

The key responsibilities of the Operations Officer include:

    Implementing the standards outlined in the Rentokil Boecker Operations Manual
    Scheduling appointments based on client availability
    Managing and optimizing the appointment schedule to minimize pending appointments
    Ensuring proper availability and usage of chemicals and equipment
    Confirming teams are equipped with necessary tools and personal protective equipment (PPE)
    Maintaining and managing vehicles and equipment maintenance
    Conducting field spot checks to ensure compliance and maintain Rentokil Initial's brand image
    Visiting clients to gather feedback, address concerns, and maintain client satisfaction
    Providing guidance and support to technicians on pest control, pest proofing, and client communication
    Collaborating with Sales Consultants and supervisors to conduct surveys and determine appropriate pest treatments
    Reporting and documenting key data and submitting reports to the management

The Operations Officer must have strong organizational skills, attention to detail, and the ability to lead and manage a team effectively. They should possess excellent communication and problem-solving skills to deliver exceptional service to clients. Proficiency in Microsoft Office and CRM tools is required for efficient operations management.

Requirements:

    Bachelor's Degree in Business Administration, Agribusiness, Environmental Science, or equivalent
    Minimum of 4 years of experience in Operations, Logistics, or a relevant field
    Strong leadership and team management abilities
    Customer service skills and a client-oriented mindset
    Proficiency in Microsoft Office and CRM tools
    Excellent communication and problem-solving skills
    Proactive, resilient, and attention to detail

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://careers.rentokil-initial.com/job/operations-officer-in-dubai-united-arab-emirates-jid-16987?utm_source=Indeed&utm_medium=cpc&utm_campaign=Indeed


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