Customer Service Advisor - Arabic Speaker (Online Fashion), Concentrix, Remote, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

Job Title:

Customer Service Advisor - Arabic Speaker (Online Fashion)

Job Description

The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.

ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES

•    Ensuring that the service delivered to our client’s customers meets the Key Performance Indicators (‘KPIs’) for the role.

•    Interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.

•    Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.

•    Identifying customer problems and offer appropriate solutions.

•    Identifying and maximizing selling and cross-selling opportunities.

•    Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.

   

CANDIDATE PROFILE

You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.

•   The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.

•    Arabic speaker with a strong command of English (oral and written).

•    Graduate preferred in any stream and above. A combination of education and experience may be substituted and/or considered in lieu of the bachelor’s degree.

•    Pleasant telephone etiquette and someone who loves to speak over the phone.

• Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.

• Dependable with proficient attention to detail.

• Strong computer navigation skills and PC Knowledge 

•    Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.

•    Can join immediately (preferably within 1-2 weeks on offer agreement).

 

Disclaimer  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

ARE Work-at-Home

Language Requirements:

Time Type:

Full time

DETAILS TO REGISTER FOR THIS JOB:

https://jobs.concentrix.com/global/en/job/CONCGLOBALR1366514EXTERNALENGLOBAL/Customer-Service-Advisor-Arabic-Speaker-Online-Fashion?utm_source=indeed&utm_medium=phenom-feeds

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Performance Engineer, Viasat, Remote, UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

Job Description

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do

The Performance Engineer will analyze drilling operations performance and develop performance reports. The Performance Engineer will also be responsible for the generation of all performance dashboards. Possessing expert experience in well construction processes, the Performance Engineer will be expected to provide drilling technical knowledge.

Performance Engineer reports directly to the RTOC Supervisor and shall demonstrates a total understanding and commitment at tracking operations and translating it into Performance indicators defined under the KPI and GPI definitions as defined by the Company.

The day-to-day

Monitoring / analyzing key performance indicators (KPIs), related to drilling operations, with appropriate software and analysis of the Lessons Learned System.

Highlighting opportunities for cost efficiency and performance improvement, identifying challenges and proposing innovative technology solutions.

Ensuring the Offshore/Onshore Teams are challenged to have meaningful conversations prior to a task.

Training Drilling Engineers, Geologists and TLs in using the performance dashboard and viewing the various KPIs.

Actively contributing to the Section performance review (SPR), Monthly Performance Review (MPR) and end of well report (EOWR) by providing performance KPIs for each operation.

Establishing operations / reporting guidelines that will be converted into corporate procedures.

Tracking NPT& identifying, calculating & reporting ILT (Invisible Loss Time)

Performing QA/QC of daily reports (DDR) from rigs, confirming the usage of proper codes & subcodes (as per the Code of Practice) concerning the operations performed.

Contribute & involve in setting up & updating Standard Operating Procedure.

Adheres to Customer standards and policies.

Responsible to Identify, Capture and Communicate in due time, any discrepancy or inconsistency in Low Frequency (EDM) and High Frequency data. Any event is communicated to the relevant Customer’s roles through the “Discrepancy Notification”.

Is fully proficient in the use of performance tracking application / software.

Responsible for generating all the performance related deliverables like “Daily Performance Report” (DPR), “Section Performance Report” (SPR), “Record Tracker”, “ILT/POT Recognition” etc. by adhering to the agreed frequency and time of delivery.

Responsible to identify and escalate any performance related issues with either the process or application with RTOC Supervisor and Company representative accordingly.

What you'll need

Minimum 5 years’ experience in mudlogging or M/LWD or directional drilling.

Understands Well Operations in all its different aspects, with especial emphasis in those operations that play a role on the KPI and GPI Definitions.

What will help you on the job

Teamwork

Interpersonal relationship

Customer focus

Decision making

Strategic vision

EEO statement

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

DETAILS TO REGISTER FOR THIS JOB:

https://careers.viasat.com/jobs/2576/job?utm_source=indeed_integration&iis=Job%20Board&iisn=Indeed&indeed-apply-token=73a2d2b2a8d6d5c0a62696875eaebd669103652d3f0c2cd5445d3e66b1592b0f

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We support the Far-Sighted, Growth Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will be those of the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






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SOCIAL INITIATIVE:

We publish job vacancies on this website and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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Zoho Development & Implementation Engineer, Burhani - Managed IT Services (Remote), UAE

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for "Details to Register for this Job"...

About us

An Award-Winning IT Support & Cloud Services Company In Dubai,Burhani Can Help You Improve Business Productivity & Reduce Downtime while Cutting Your IT Costs By 

Job Description

This is a remote position.

Roles and Responsibilities

Analyze, design, develop, test, and implement Zoho One applications

Develop custom APIs, methods, and functions as a software developer

Understand the business process flow and requirements of the team members to implement and customize various elements and objects in Zoho

Effectively utilize Zoho modules features to automate various business processes

Design, develop, and maintain custom Zoho functions and workflows; ensuring efficiency

Integrate Zoho applications with other Zoho applications

Review, proofread, and format all correspondence to ensure accuracy and completeness

On-board and train users in data entry, data security procedures, reporting requirements, and develop and update training materials and resources

Assist users in day-to-day questions or technical concerns

Work with the Zoho support team to resolve any reported issues. Track issues and provide periodic updates

Create custom tools and scripts to automate the manual business processes, within or outside of Zoho

Maintain daily, weekly and monthly reports

Requirements

Desired Candidate Profile

Custom Zoho development using Zoho Creator (Minimum 1 year experience)

Development and implementation of Zoho Books, Zoho Inventory, Zoho CRM, Zoho Projects , Zoho Desk, Zoho People , Zoho Recruit and Creator, SalesIQ, preferable Zoho One platform (Minimum 1 year experience)

Exceptional problem solving, organizational, and prioritization skills

Ability to work independently and as a member of a team, including coordinating with all levels of management and staff

Ability to plan and manage multiple tasks and projects with minimal supervision

Ability to maintain focus over an extended period

Capable of troubleshooting - find answers and solutions and utilize resources when needed

Detail-oriented and thorough in completing tasks

Understands the importance of safeguarding all critical data, information, and communication.

1.- Implementation, Administration and Configuration of Zoho One Ecosystem Applications.

2.- Support and Training to Users of the Zoho One Ecosystem.

3.- IT Support Level 1 to User PCs in relation to their use with Zoho, Emails, Domains, etc.

4.- Documentation of the evidence of Support and Digitization evidence documentation.

5.- Functionality tests and Quality Assurance in Developments.

6.- You will be in touch with clients so we require a high Customer Service level. You will assist our clients through chat, calls, meetings, or email with clients.

7.- Truly interested in Zoho and understanding how it can be implemented and used to improve business processes.

Requirements*

Proven experience providing Technical Support in Zoho Ecosystem Applications. You will be tested during the interview.

Fluent English.

A high degree of confidentiality and ethics, strong planning, highly organized, and decision-making skills, and problem-solving aptitude.

You will work under a confidentiality agreement.

Benefits

Perks and Benefits

Monday - Friday; 10:30 to 19:00

Saturday - 10:30 to 15:30

Sunday - Holiday

Job Type: Full-time

Pay: From 25,000 per month to 40,000 as per experience

Experience:

Zoho One: 2 years (Required)

Language:

English (Required)

Role Software Development - Other

Industry Type Medical Services / Hospital

Functional Area Engineering - Software & QA

Employment Type Full Time, Permanent

Role Category Software Development

Education

UG : Graduation Not Required

DETAILS TO REGISTER FOR THIS JOB:

https://burhani.zohorecruit.com/jobs/Careers/541552000005455025/Zoho-Development-Implementation-Engineer?source=CareerSite

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...And, you'll keep wondering why you get rejected in spite of being a PERFECT MATCH for the Job.


Read more about the ATS CV:

https://www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV


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What's the most IMPORTANT thing you should read about a CV Writing Service?

Client Satisfaction Reviews, right?

You'll get a fair idea whether to purchase that service or not.

Read the recommendations our customers have written on my LinkedIn profile.

Click the LinkedIn banner below and then scroll down to the Recommendations section.

Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...


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Want CV Samples & Templates for FREE?

Click on the CV's below to begin:





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Join the Middle East's Best Job Groups on Whatsapp:





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Join the Fastest Growing Jobs Group on LinkedIn:





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Join our Telegram Group:





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Submit your CV here, as well:





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We support the Far-Sighted, Growth Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will be those of the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






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SOCIAL INITIATIVE:

We publish job vacancies on this website and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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